Support
Fast help when the connection matters.
Start with chat for urgent issues, email for detailed requests, or follow the quick checks below before contacting support.
Fastest
Chat with us
Message AIO Wireless on Facebook for quick routing.
Detailed
Email support
Send account details, photos, and issue notes.
Status
Network check
If LOS is red or PON is unstable, contact support immediately.
Quick checks
Try the simple things first.
Power cycle your router
Unplug the router for 30 seconds, plug it back in, and wait for lights to stabilize.
Check LOS and PON lights
A red LOS or unstable PON light usually means a fiber signal issue.
Test near the router
Move closer and test again to separate WiFi coverage issues from line issues.
Prepare account details
Have your name, address, contact number, and photos ready before contacting support.